Your information,
handled deliberately.

Information we collect

We may receive your name, email address, telephone number, billing and shipping details, order information, support correspondence, and basic device or transaction-security information. Stripe collects and processes payment-card details; AV Watches does not receive or store complete card numbers.

How information is used

• Complete payment, fulfill orders, and provide tracking.
• Communicate about purchases, returns, warranty service, and customer questions.
• Prevent fraud, secure the store, enforce our terms, and meet legal obligations.
• Maintain necessary business, tax, dispute, and transaction records.

Service providers

Information is shared only as reasonably necessary with providers supporting the store, including Stripe for payment processing, selected carriers for shipping, and our website infrastructure providers. Their handling of information is governed by their own policies and applicable agreements.

Sale and marketing

AV Watches does not sell customer personal information or use purchase information for third-party advertising. Promotional email is sent only when a customer explicitly opts in during checkout or through a separate signup form. Every promotional email will include a way to unsubscribe.

Retention and security

We retain information only as long as reasonably needed for fulfillment, support, accounting, fraud prevention, disputes, and legal compliance. We use HTTPS, restricted access, and protected server-side credentials, but no online service can guarantee absolute security.

Your choices

To request access, correction, or deletion of information held directly by AV Watches, email support@avwatchco.com. Some records may be retained where required for taxes, fraud prevention, disputes, or other legal obligations.

Review the store's Terms of Sale and Returns & Warranty.